I was looking for a premium quality bed and after scanning through the catalog of most online retailers like Urban Ladder, Pepperfry, Script, Interio, Flipkart etc, I was found wanting. Some looked ordinary, some overpriced while the rest lacked premium fit and finish. Then one day I logged into Furniturewalla's website and saw a good collection of luxury beds. The site mentioned that they offer video calling service over Whatsapp to check the items live. I called up the Bengaluru store and the manager immediately arranged for a call back through one of the executives Mr. Dilip, who did a fantastic job taking me on a virtual tour of the store. He showed me in detail eight models from which we shortlisted three. On the next day, I asked him to show these three models in further detail, and that helped us make our final selection. After this, the payment process was also seamless. I transferred a small token amount to confirm the order and then they arranged for an executive to visit my home with a credit card machine for the remaining payment. Finally, the bed along with a side table arrived a few days before the committed delivery date and was assembled in perfect condition by their efficient staff. I was so impressed by the quality of the product and service that I ordered for a dining set also within a week. Overall, I would highly recommend Furniturewalla if you are looking for luxury furniture.